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42:04

Fees, Cheats and 'Gotcha Capitalism'

Columnist Bob Sullivan covers Internet scams and consumer fraud for MSNBC.com, where he writes a column called The Red Tape Chronicles. His new book is about the hidden fees found in many phone, cable, credit card and other bills.

15:32

Fred Schulte On Telemarketers.

Investigations Editor for the Fort Lauderdale Sun-Sentinel Fred Schulte. He has received many awards for consumer-oriented journalism including the George Polk award for exposing patient abuses in health maintenance organization. Schulte's new book Fleeced (Prometheus), looks into telemarketing rip-offs and how to avoid them. (Interview by Marty Moss-Coane)

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